Manpower Placements Achieved
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Companies Trust Our Services
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Experience in HR & Outsourcing
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Our Values
A Caring Heart
Underlies everything we do.
It always shows kindness
and genuine concern for others.
CITRA Manpower supply established in 2014 starting as Indonesia Domestic Manpower Supply Company with the Teams who had experienced more than 15 years in Human Resources and various industry.
We are passionate to serve our Clients in several industries with caring. Understanding the essential of services, we do care the details and comply to regulations.
Technology-Driven Outsourcing & HR Solutions in Indonesia
Key Issues
Key Workforce Challenges Businesses Are Facing Today
Many companies want to focus on growth, but daily manpower and HR complexity keeps stealing time, energy, and budget from the core business.
Issue 01
Limited Focus on Core Business
Senior management spends too much time handling manpower issues instead of driving strategy, customers, and long-term growth.
Issue 02
Slow & Inefficient Recruitment
Internal HR teams struggle to find the right candidates fast, leading to empty positions, overtime costs, and project delays.
Issue 03
High Turnover & Unstable Workforce
Frequent employee turnover disrupts operations, increases replacement costs, and makes it hard to maintain consistent service quality.
Issue 04
Complex HR Admin & Compliance
Contracts, BPJS, payroll, tax and labor law compliance are time-consuming and expose the company to legal and financial risk.
Issue 05
Lack of Workforce Visibility
Limited real-time data on attendance, productivity and performance makes it difficult to take quick, accurate management decisions.
Issue 06
Scaling Manpower for Projects
When demand increases suddenly, internal HR capacity cannot always provide additional qualified manpower quickly and flexibly.
Citra Manpower Supply
Solutions from PT Citra Insan Mandiri
We transform those challenges into clear, measurable value through structured outsourcing, HR expertise, and technology-enabled workforce management.
Solution 01
Recruitment Process Optimization
We run a fast, structured recruitment process so you receive shortlisted, job-ready candidates that match your business and service requirements.
Solution 02
Minimising Employment Risk
The employment relationship is managed through PT Citra Insan Mandiri, helping your company reduce legal exposure and stay compliant with Indonesian labor regulations.
Solution 03
Flexible Workforce Supply
We provide a flexible pool of manpower that can be scaled up or down according to project timelines, peak seasons, and operational needs.
Solution 04
Integrated HR Management
With a systematic and integrated HR approach, we help improve productivity, employee satisfaction, and visibility across locations.
Solution 05
Business Core Support
We take over non-core, supporting functions so your leadership team can stay focused on customers, innovation, and long-term business growth.
Solution 06
Operational Cost Efficiency
By outsourcing recruitment, training and HR administration to Citra, you reduce overhead and convert fixed HR costs into predictable, performance-linked outsourcing fees.
From Solutions to Action
Choose the outsourcing and placement services that turn your workforce strategy into measurable business results.
Why Companies Choose Citra
More Than Manpower, A Strategic People Partner
Clients choose Citra because we combine structured HR processes, strong compliance, and a caring approach to deliver workforce solutions that are reliable, scalable, and easy to manage.
01
Deep Understanding of Your Business
We start by listening. Our team takes time to understand your operations, culture, and performance targets so the manpower we provide fits your real business needs.
02
Quality Talent & Structured Screening
Candidates go through a clear screening process—from profiling and interviews to background checks—so you receive people who are job-ready and reliable.
03
Compliance & Risk Management
Supported by ISO certifications and K3 expertise, we manage labour compliance, safety, and documentation to reduce your operational and legal risk.
04
Responsive, Dedicated Support
A dedicated account team monitors daily operations, handles issues quickly, and keeps communication clear so you always know what is happening on the ground.
05
Flexible & Scalable Solutions
Whether you need manpower for peak seasons, project-based work, or long-term operations, our outsourcing model is designed to scale up or down with your business.
06
Continuous Improvement Mindset
We track performance, gather feedback, and propose improvements so your workforce solution keeps getting better, not just staying the same.
Promise System
Real-Time Visibility for Your Field Teams
PROMISE is Citra’s proprietary web-based system that turns daily field activities into clear, actionable data for your brands.
Designed for sales and merchandising operations, PROMISE helps you see what is happening in every store—from attendance and routes to stock, pricing, and promotion execution.
- Live map cluster and coverage overview by area or region.
- Attendance and route monitoring for field teams.
- Price & stock monitoring, including out-of-stock (OOS) alerts.
- Display, visibility, and shelf-share tracking.
- Sales and promotion progress reporting.
Available for eligible sales & merchandising projects in partnership with PT Citra Insan Mandiri.
Technology-Enabled Operations
Web-based
Map & Route
Attendance
Price & Stock
Display & OOS
Sales Progress
Our Services
Workforce Solutions for Your Business
PT Citra Insan Mandiri provides end-to-end manpower solutions, from domestic outsourcing to overseas placement, tailored to your industry needs.
Domestic – Outsourcing
Sales Marketing Support
We provide skilled field and in-store sales professionals to help you grow revenue across modern trade, general trade, and retail channels.
Typical roles include Sales Motorists, Sales Merchandisers, Sales Promotion Girls (SPG), Sales Promotion Men (SPM), Beauty Advisors, and Store Crew Members.
View service details ➜
Domestic – Outsourcing
Manufacturing Support
We support factory and warehouse operations with reliable, well-trained manpower for production lines, logistics, and industrial services.
Roles include Operators, Pickers, Packers, Logistics Personnel, Technicians, Forklift Drivers, and Industrial Cleaning Services.
View service details ➜
International – Overseas Placement
Overseas Placement
We connect Indonesian talent with international opportunities through structured overseas placement programs for middle-skilled workers.
Key focus areas: caregiver and home healthcare, hospitality (restaurants and hotels), and factory operations.
View service details ➜
Brands That Trust Citra
We are honoured to support leading brands across FMCG, manufacturing, logistics, financial services, and many other industries.
30+ trusted brands
Nationwide & international partnerships
Featured Cities
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What our customers say
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Awesome Design
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Perfect Design
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Good Jobs
Without JobHunt i’d be homeless, they found me a job and got me sorted out quickly with everything! Can’t quite… The Mitech team works really hard to ensure high level of quality
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Consultant
Awesome Design
Without JobHunt i’d be homeless, they found me a job and got me sorted out quickly with everything! Can’t quite… The Mitech team works really hard to ensure high level of quality
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Designer
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