PROMISE SYSTEM
PROMISE 3.0 AI-Driven SaaS & SFA Technology
PROMISE 3.0 is PT Citra Insan Mandiri’s proprietary enterprise platform built to deliver real-time visibility, operational control, and measurable performance improvement across nationwide field operations.
Real-Time Visibility
Monitor field activities, attendance, sales performance, stock levels, and promotions through one centralized enterprise dashboard.
AI-Powered Validation
Face recognition, GPS verification, and anti-fake mechanisms ensure data integrity, accuracy, and operational compliance.
Operational Control
From check-in to check-out, PROMISE 3.0 enforces execution standards, user rules, and minimizes operational risks.
Measurable Business Impact
Faster decision-making, lower fraud risk, improved ROI, and scalable operations designed for enterprise growth.
ENTERPRISE CHALLENGES
The Real Problems in Managing Field Operations
Without a unified, real-time system, field operations become fragmented, difficult to control, and expensive to scale. These challenges prevent organizations from achieving execution excellence and measurable ROI.
Lack of Real-Time Visibility
No instant access to attendance, sales, stock, and execution data across nationwide field teams.
Data Manipulation & Fraud Risk
Fake GPS, proxy attendance, and unverifiable reports undermine data integrity and decision accuracy.
Disconnected Operations
Attendance, sales, merchandising, and reporting run in silos without centralized operational control.
Slow & Reactive Decisions
Reports arrive too late, resulting in delayed responses and missed execution opportunities.
Inconsistent Execution Standards
Field teams operate without enforced SOPs, leading to uneven brand execution and compliance gaps.
Unmeasurable ROI
Manpower and promotion investments lack clear performance metrics, accountability, and outcome visibility.
SOLUTION ARCHITECTURE
How PROMISE 3.0 Transforms Field Operations
PROMISE 3.0 is built as an integrated enterprise platform that unifies field execution, data validation, and performance analytics into a single, real-time operational system.
Execution & Validation Layer
Ensures every field activity is authentic, verified, and compliant before entering the system.
- AI face recognition for check-in & check-out
- GPS & geo-fencing validation
- Watermark photo & anti-fake submission
- Offline mode with controlled sync
Operational Control Layer
Centralizes field operations into a unified command system for nationwide control.
- Live attendance & activity tracking
- Promotion & merchandising execution monitoring
- Price, stock, OOS & availability control
- Task management & journey planning
Analytics & Decision Layer
Converts raw field data into actionable insights for faster and smarter decisions.
- Real-time dashboards & KPI monitoring
- Performance comparison & trend analysis
- ROI measurement & productivity scoring
- Audit-ready reports & compliance tracking
CORE MODULES
Core Modules & Functional Capabilities
PROMISE 3.0 is built with modular capabilities that can be configured, scaled, and deployed according to each client’s operational model. Every module is designed to enforce execution standards, ensure data integrity, and deliver measurable business outcomes.
Attendance & Workforce Tracking
Real-time workforce monitoring with strict validation to eliminate attendance manipulation and ghost presence.
- AI face recognition check-in / check-out
- GPS & geo-fencing enforcement
- Shift, schedule, and overtime control
- Offline attendance with sync validation
Sales & Field Activity Reporting
Standardized field reporting that transforms daily activities into structured and comparable data.
- Daily sales input & visit reports
- Activity & journey-based reporting
- Photo evidence with watermark & timestamp
- Performance benchmarking by area
Promotion & Merchandising Control
Ensures in-store execution compliance and consistent brand presentation across all locations.
- Promotion execution tracking
- Planogram & display validation
- Price compliance monitoring
- Competitor activity capture
Stock & Availability Monitoring
Prevents lost sales opportunities through early detection of stock issues and availability gaps.
- Stock level & OOS detection
- Availability & distribution tracking
- SKU-level visibility
- Exception & alert management
Performance Analytics & KPI
Converts operational data into actionable insights for management and strategic decision-making.
- Real-time dashboards & KPI views
- Trend & comparative analysis
- Productivity & efficiency scoring
- Exportable management reports
Compliance, Audit & Governance
Provides traceable, audit-ready records to support internal controls and external compliance needs.
- Complete activity audit trails
- Data integrity & access control
- Role-based permission management
- Enterprise compliance readiness
BUSINESS IMPACT
Measurable Business Impact & ROI
PROMISE 3.0 is designed not only to control field operations, but to deliver measurable financial impact. By eliminating data manipulation, improving execution consistency, and accelerating decision-making, organizations gain direct cost savings and sustainable performance growth.
↓ Cost
Reduced Operational Cost
Eliminate ghost attendance, fake reporting, and inefficiencies that silently drain operational budgets.
↑ Control
Lower Fraud & Compliance Risk
AI-based validation and full audit trails reduce fraud exposure and strengthen internal governance.
↑ Speed
Faster Decision-Making
Real-time dashboards replace delayed reports, enabling proactive rather than reactive management.
↑ ROI
Higher Productivity & ROI
Field teams operate with clear accountability, improving output per headcount and per location.
↑ Quality
Consistent Execution Quality
Standardized processes ensure brand, pricing, and promotion consistency across all markets.
↑ Scale
Scalable Operations
PROMISE 3.0 enables controlled expansion without proportional increases in management overhead.
ROI Perspective for Executives
- Lower cost per field personnel through verified productivity
- Reduced revenue leakage from execution gaps
- Improved forecasting accuracy and planning confidence
- Audit-ready data supporting internal and external reviews
- Technology investment aligned directly to measurable outcomes
Ready to Transform Your Field Operations?
Discover how PROMISE 3.0 delivers real-time visibility, operational control, and measurable ROI for enterprise organizations. Schedule a personalized demo or speak directly with our team.
